Customer Feedback Updated January 2025

The feedback of our customers is crucial in enabling us to improve our services. We survey our customers once a year after they have used our services asking for a comparison against our competitors in five categories. Below you can see how we rated and comments received.

Friendly contact, fast and competent.

Rene , Germany

Excellent communication and helpfulness.

Tomas , Czech Republic

You repaired the item, the competitor could not.

Eddie , UK

I just wanted to reach out and expresses my satisfaction with the high levels of customer service we have received from Lektronix.

In particular from Griff, Donna and Chloe, and including the back room purchasing staff and technicians who I don’t get to interface with.

We have been very impressed with the prompt levels of service and your ability to support us with some of our tricky legacy equipment from both this county and the US.

The work recently concluded for the AB PLC5 cards has been of great help in terms of asset life extension and ultimately in reducing our net capital expenditure for major asset replacements.

I look forward to working further with the team, and once again thank you for the on-going support and help.

Simon , UK

Impressed with your collection service.

Nick , UK

Excellent service all round.

Barry , UK

Rating Scale: 1 = Much Worse Than | 3 = Same As | 5 = Much Better Than